Orders, Shipping and returns

All our products are hand poured, please allow for the time it takes to hand pour, cure and ship your order. We aim to ship orders within 3/5 working days after receiving your order.

If you have any Queries, Contact our team via email - Serenitycandlesni@gmail.com

Returns Policy

We don't accept returns once the candles has been lit. Contact our office if you have any queries regarding our policy. Returns are only accepted where an order has arrived damaged.

If your order arrives damaged, please email us with images alongside with your order reference number (ORN) and allow 2-3 hours for a response.